The (local area) Sports Club is considered one of the premier health clubs in the Midwest. We undertake a continuous improvement program that includes all areas of our business including the physical facility. Monroe Mechanical has been a key resource in our improvement program. Monroe has made incremental and systemic improvements in our HVAC systems. These improvements have included improving air quality, airflow, fresh air replenishment and energy conservation. This has been no easy accomplishment since our facility includes many different zones including a heated indoor pool, steam rooms, showers, exercise rooms and office space.

Monroe Mechanical has designed and implemented a preventive maintenance plan for our HVAC systems that has resulted in reduced down time and reduced emergency repairs. They are also instrumental in our 5-year capital planning process. These services have been provided in a competitive cost efficient manner. Like all relationships there are times when things don’t go as planned. Over the years, I can rest easy knowing that no matter what happens Monroe Mechanical will make it right. The (local area) Sports Club will continue to call Monroe Mechanical because they have earned our trust.

I am writing on behalf of (area IT company) to tell you how pleased we are with the excellent service Monroe [Mechanical] has provided us. From start to finish, it has been a great experience working with the personnel at Monroe.

Not only do we always receive quick response to our calls for service, we get a follow-up call telling us when to expect the service personnel to arrive. Your service personnel are extremely well-mannered, very professional and knowledgeable. If they are unable to finish or need to return for any reason, we receive a full explanation before they leave our premises. A receipt for the work done is always presented with a full explanation as to what was done before the service personnel depart. In today’s world, good service needs to be recognized.

I am writing this letter in regards to Monroe Mechanical and my dealings with them over the last 13 years. With the initial construction of our church and then additional building phases, Monroe Mechanical has been our HVAC contractor. They have guided installation and maintenance of all our HVAC needs from the beginning of construction to the present time. As Facilities Manager at (Local Church) for those 13 years, Monroe Mechanical has consistently shown itself to be an organization of professionalism, experience, customer satisfaction, integrity, and friendly interaction. When we have had air conditioning or heating issues, Monroe has been there in a timely manner getting the job done and returning us back on line. The management staff and technicians are always friendly and willing to five you time to talk about your specific HVAC issues and needs.

Since we have partnered for so many years now, I have gotten to know some of the personnel at Monroe Mechanical rather well and it has been a pleasure and honor to get to know them and work with them. As a non-profit entity, churches some times have special issues that some other organizations may not understand. Monroe Mechanical have made available to us, at times at their own expense, certain resources to allow us to do certain ministry and outreach projects. This reveals a sense of doing business on much more than the typical “business as usual” attitude but one that is broader, deeper and has a much more lasting impact. (Area Church) and I have really enjoyed our association with Monroe Mechanical and I look forward to many more years of our continued relationship together.

As a company that is dedicated to quality, honesty and working in a team atmosphere, we here at (General Contractor) would like to thank you for your outstanding performance on many of our jobs for the past 6 to 7 years. Many of our jobs have had tight schedules and with your ability to design-build we have been able to achieve our goals, turning the project over to clients on schedule, or in some cases, ahead of schedule. I can say that we look forward to a lasting relationship with Monroe Mechanical and would recommend you to anyone in search of a first class mechanical contractor.

Monroe Mechanical has provided us with as good or better service than more widely known HVAC companies. We’ve especially been impressed with the quality of repair work in keeping our units well maintained but with low costs, as well as keeping our store managers ‘in the loop’ of the repair status. Their innovation in service and communication also has great appeal to us.

From the day we started our church Monroe Mechanical has been there to help. It’s often difficult to find an honest, dependable company but we found one in Monroe Mechanical. When they say they’re going to be there they are. I even called on a Sunday morning when we were in a jam and they sent someone out to fix the problem before our worship services started. I love the individual attention and their passion for doing the job right the first time. They are a company that stands behind their service. I would recommend Monroe without hesitation because they put their heart into their work and it shows.